Our standard warranty

Standard Warranty only covers equipment purchased from Re-Macs.

Standard Warranty on all our refurbished products is six months, but can be extended up to a year (at an extra cost) from the date of purchase. Warranty covers 100% parts and labour up to the purchase price of the equipment. The warranty does not cover physical damage or misuse by the customer. No deductibles or hidden costs. If repairs exceed the current value of the Mac, then the unit will be replaced. If repairs or replacement cannot be provided, then a refund will be issued for the current value of the laptop.

This is a return-to-base warranty and the customer is responsible for the cost of return.

Customer misuse or abuse, physical damage, acts of nature, and general maintenance are NOT covered.

Re-Macs is not responsible for any data that is lost due to the failure of the product and recommend regular data back ups. We recommend using the official Apple Time Machine backup service.

Please find below The Consumer Protection (Distance Selling) Regulations 2000. No.2334. These rights can be used instead of Re-Macs terms.

If you are contracting as a consumer, you may cancel a contract at any time within seven working days, beginning on the day after you received the products. In this case, you will receive a full refund of the price paid for the products in accordance with our refunds policy set out in the clause below:

To cancel a contract, you must inform us in writing or via e-mail. You must also return the product(s) to us as soon as possible, in good condition in which you received them, and at your own cost and risk. You have a legal obligation to take reasonable care of the products while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation.

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