All of our Macs come with six months return-to-base warranty included for free as standard.

There are options to upgrade your warranty to a full year of cover.

For more detailed information about what our warranty covers please see our dedicated warranty page.

We offer next day delivery.

For more detailed information please see our dedicated delivery page.

Any available upgrades will be displayed on the individual product page.

The type of Mac will determine what upgrades are available.

Included is the latest stable OS for the Mac.

Our Macs come fully wiped ready for the new user to setup and use.

We don’t provide additional software such as Microsoft Office.

Yes, we offer in store collection. However, this is by appointment and you will need to pay in store using our card machine.

You can’t pay for an order online and collect in store due to security reasons.

Yes, all of our Macs come with a charger. We use high quality replacement chargers.

You have the option to add accessories to your order such as mouse and keyboard, for an additional cost.

All Macs are different in terms of their overall battery life. This is not a straight forward question to answer.

We thoroughly test the batteries on our refurb Macs before listing for sale.

Expect somewhere between two and seven hours of battery life depending on what you’re doing.

We have a special returns process please contact us, and we can help.

Please see our dedicated contact us page for a range options.

In order to achieve our excellent value for money prices, we do not offer technical support with hardware or software. This does not affect your warranty.

You immediately recognise all of our refurbished Macs are genuine through the quality that you can expect from Apple.

Our refurb Macs can be easily verified at any Apple store across the world.

The serial number on the logic board, bottom case and system profiler will all match up.

Not at this time, but we plan to expand to the EU in the near future.